FAQs


  • What if I want to order a different colour T-shirt apart from the options available?
  • Sorry, currently t-shirts are only available in the colour options mentioned.


  • What all styles of T-shirt are available in the joining kit?
  • Only round neck T-shirts are available in the joining kits


  • What are the  colour options for products in the Joining Kits?
  • Diary and Coaster -  Brown

    Mug and Sipper – White

    Power Bank -  Silver

    T-shirt – Black, White, Grey


  • Can I choose colour options for products offered in the joining kit?
  • Sorry, currently products in the joining kit are only available in the colour options mentioned.


  • My logo colour clashes with the colour options available provided, will this be taken care off?
  • Yes, your logo colour will be tweaked by our team of designers to ensure maximum visibility while preserving the essence of the logo. The revised design will be shared with you for approval before being printed. You can also provide any special instructions that you have in the   prompt message box at the time of payment.


  • Is Cash on Delivery  available?
  • Cash on Delivery is not available for products bought on Engrave Merch.


  • What modes of shipping are available?
  • Standard – Free Shipping - Delivered in 6-7 working days

    Premium Shipping – Rs. 100 Shipping Fee - Delivered in 2-3 working days


  • Will you ship outside India?
  • We do not ship outside India right now.


  • Can I cancel my order after it is approved?
  • Once your order is confirmed it cannot be cancelled.


  • What is the return/refund policy?
  • There will be no refunds initiated or return of products accepted accept in cases where an incorrect product or a damaged product has been shipped. In these case please let us know within 7 days of the delivery date and you will be eligible for refund or replacement.


  • Can I get a discount on Bulk Orders?
  • We only offer special prices to orders where the quantity ordered is greater than 25. If you are placing such an order, do write to us at sales@engraveawards.com and our team will help you out.  


  • Is there any warranty on Power Banks?
  • No, there is no warranty on power banks.


  • What all styles of Diary are available?
  • There are two types options of Diary to choose from - Executive Diary and Clipboard Diary. Both the diaries have same pricing.